Site Standards

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Site Standards
The majority of the site standards CivicPlus uses are based on AP styles and standards. Any exceptions to AP were chosen for web usability and ADA compliance reasons.

• 8 a.m. - 5:30 p.m. 
• Ph: xxx-xxx-xxxx
• Fx: xxx-xxx-xxxx
• St., Ave., and Blvd. (no other street identifiers) are always abbreviated unless used in a paragraph
• First through Ninth will be spelled out and capitalized when used as street names and figures with two letters will be used for 10th and above (ex: 7 Fifth Ave. or 100 21st St.)
• Email addresses will be used via mailto: links; the name of the person (or department) will be the name of the link
• All areas will be alphabetized (menu structure, lists in the content area, staff directory, etc.)
• The words “city," "county," or "town" are never capitalized unless they are stated in that entity’s proper name (ex: “the City of Manhattan” or “the city”)
• Job titles are not capitalized unless they precede a name (ex: "Mayor John Doe" or "The mayor holds meetings")
• Avoid using the terms click here and under construction or using all caps unless it is an acronym
• The “&” sign will be used in headlines and subheads, but within the content area "and" will be used
• Serial commas will be used at the end of a series of items (ex: houses, trailers, and boats)
• The “%” symbol will be used in place of the word percent
• Hyperlinks to for-profit entities must be approved
• Hyperlinks will open in a new window unless the link is to another page on this site
• Clip-art is not allowed unless approved by the website administrator
• Only use underline for hyperlinks